Checking-In and Early or Late Arrivals
Check-in time is 3 PM-5 PM.
This is to ensure each Guest's experience is wonderful, and so that staff has time to properly prepare for each reservation
We ask that all reservations please contact us via text, email, or voicemail to establish an estimated arrival time, or ETA, even if you plan to arrive within the 3-5 check-in window. It is very helpful and greatly appreciated. Please just take a second to send us a quick text message, voicemail, or email with your approximate arrival time and keep us in the loop if you ETA changes.
You are on vacation, and we don't want you to feel rushed or stressed.
We do want to make sure your check-in experience is efficient, seamless, and personalized.
Most importantly, we want you to make yourself at home and have a wonderful stay.
Please let us know if you're driving, biking, or hiking to us, so we can send you the best information about arrival.
We understand, especially for guests arriving via The GAP Trail, an exact arrival time may not be known, and cell service can be very limited, making it difficult to contact us.
Estimated arrival time (ETA) is greatly appreciated, via voicemail, text, or email.
We are a family owed B&B, not staffed 24/7, like a hotel. Contacting us ahead of time will ensure someone is available to grant you access to the property, check you in, give you a tour, give assistance with luggage, discuss breakfast options, and answer any questions you may have. The process is quick, usually around 5-10 minutes and is to ensure a wonderful experience, for all of our Guests.
We can't guarantee to be here outside of the normal check-in window, without a prior heads-up.
If you leave a voicemail, text message, or email, and do not get a reply back from us, we may not have received your message, even if it appears we have on your end. Please resend it. We will reply promptly if/when we receive your message. Cell service can be limited in this area, depending on providers.
