At Red Lantern Bed & Breakfast (RLB&B), we understand plans and weather conditions change and injuries and illnesses happen. For these reasons, we highly recommend that Guests acquire travel insurance for their trip and reservation with us. We strictly adhere to our Cancellation Policy.
-All cancellations and rescheduled reservations must be completed by RLB&B staff.
-Please contact us ASAP for any cancellations or rescheduling requests. RLB&B is willing to work with our Guests and be as flexible as possible, but cannot guarantee to honor all requests.
-If emailing, texting, or leaving a voicemail to request a cancellation, please be aware you will get a response back from RLB&B promptly and receive a confirmation email when the cancellation process has started. If you DO NOT get a response back and/or a confirmation email from RLB&B, we probably have not received your message. Please resend the message.
Unfortunately, not all messages sent are always received on our end, for various reasons.
-If RLB&B would have to cancel reservations for reasons beyond our control, we would try our best to find alternate accommodations. Any deposits or payments made by the Guest would be returned in full in this situation. Our liability would not extend beyond this point.
-For any reservation not canceled and not honored, the Guest will be responsible for the cost of the entire reservation.
-Any no call, no show, no correspondence reservations will be charged in full, on the day of the reservation check-in, with no exceptions.
** For cancellations made starting at 12 PM EDT on the day of the reservation check-in, Guests will be charged for the full reservation. **
-Cancellations made 4 days prior to the check-in date, will be refunded the deposit, minus a processing fee of $20.
-Cancellations made 3 or less days prior to the check-in date, the deposit will be kept in full. **For exception, see above.
-Canceled reservations for 3 or more rooms, and/or for 3 or more nights, canceled 15 daysprior to the check-in date will be refunded the deposit minus a processing fee, of $20 per room/per night.
-Canceled reservations for 3 or more rooms and/or for 3 or more nights, canceled 14 or less days prior to check-in, the deposit will be kept in full. **See above for exception.
-Special Terms & Conditions and Cancellations apply to large groups traveling together, that are booked individually.
Special Terms & Conditions, Cancellation, and other policies may apply and may be subject to change.
Contact us @ 814-442-68841 redlanternbandb.com & through our website.
Updated on 10/18/24.
