At Red Lantern Bed & Breakfast (RLB&B), we understand plans and weather conditions change and injuries and illnesses happen. For these reasons, we highly recommend that Guests acquire travel insurance for their trip and reservation with us.
We strictly adhere to our Cancellation Policy.
-All cancellations and rescheduled reservations must be completed by RLB&B staff.
-Please contact us ASAP for any cancellations or rescheduling requests. RLB&B is willing to work with our Guests and be as flexible as possible, but cannot guarantee to honor all requests.
-If emailing, texting, or leaving a voicemail to request a cancellation, please be aware you will get a response back from RLB&B promptly and receive a confirmation email when the cancellation process has started. If you DO NOT get a response back and/or a confirmation email from RLB&B, we probably have not received your message. Please resend the message. Unfortunately, not all messages are received on our end, for various reasons.
-Any and all changes to reservations can only be made by the Guest whose name and credit card information appears on the reservation.
-If RLB&B would have to cancel reservations for reasons beyond our control, we would try our best to find alternate accommodations. Any deposits or payments made by the Guest would be returned in full in this situation. Our liability would not extend beyond this point.
-For any reservation not canceled and not honored, the Guest will be responsible for the cost of the entire reservation.
-Any no call, no show, no correspondence reservations will be charged in full, on the day of the reservation check-in, with no exceptions.
**For cancellations made starting at 12:01 AM EDT on the day of the reservation check-in, Guests will be charged for the full reservation.*
-For reservations with one or two rooms, and/or for one or two nights, cancellations made 4 or more days prior to the check-in date, will be refunded the deposit, minus a processing fee of $25.
-For reservations with one or two rooms, and/or for one or two nights, cancellations made 2 or 3 days prior to the check-in date, the deposit will be kept in full.
** For cancellations made starting at 12:01 AM EDT on the day of the reservation check-in, Guests will be charged for the full reservation. **
-Canceled reservations for 3 or more rooms, and/or for 3 or more nights, canceled 15 days prior to the check-in date will be refunded the deposit minus a processing fee, of $25 per room.
-Canceled reservations for 3 or more rooms and/or for 3 or more nights, canceled 14 or less days prior to check-in, the deposit will be kept in full.
** For cancellations made starting at 12:01 AM EDT on the day of the reservation check-in, Guests will be charged for the full reservation. **
Special Terms & Conditions and/or Cancellation Policy apply to large groups traveling together, when rooms are booked individually. Contact us for information.
Special Terms & Conditions, Cancellation, and other policies may apply.
All Policies, Cancellations, & Terms & Conditions are subject to change.
Contact us @ 814-442-6881, redlanternbandb@outlook.com, & through our website, on the Contact Us page.
