Policies
We truly appreciate each and every reservation we receive and strive to make each Guest's entire experience as wonderful as possible. Please don't hesitate to contact us with any questions and concerns. Please point out any issues or complaints, as they occur, so we can try our best to correct them.
At Red Lantern Bed & Breakfast (RLB&B), we understand plans and weather conditions change and injuries and illnesses happen. For these reasons, we highly recommend that Guests acquire travel insurance for their trip and reservation with us.
All reservations require a 50% credit card deposit, at time of booking whether online, in person, or over the phone.
All cancellations and rescheduled reservations must be completed by RLB&B staff. Please contact us ASAP for any cancellations or rescheduling requests. RLB&B is willing to work with our Guests and be as flexible as possible.
If emailing, texting, or leaving a voicemail to request a cancellation, please be aware you will get a response back from RLB&B promptly and receive a confirmation email when the cancellation process has started. If you DO NOT get a response back and/or a confirmation email from RLB&B, we probably have not received your message. Unfortunately, not all messages sent are always received on our end, for various reasons.
***Please make sure we respond to your cancellation request, to ensure we have received it and have started the cancelation process. Unfortunately, not all messages sent are always received on our end, for various reasons.***
Any and all rescheduled reservations are subject to availability.
Any and all reservations rescheduled more than 2 times will be charged a $20 processing fee, for each additional date change.
When rescheduling, room rates may be subject to change.
Please read all Policies, Terms & Conditions, and room descriptions in full, double check reservation dates and contact information, and contact us with any questions, before completing your reservations.
A confirmation email will be sent to the email address provided, after making a reservation. If you do not see this email, check your spam or junk folder. If you still do not receive this email, please let us know, ASAP. Other emails, containing important information regarding your reservation will be sent close to your reservation date. Please read the emails and contact us with any questions.
Check-in is 3-5 PM. Check-out is 10 AM.
This is to ensure a wonderful stay for all of our Guests and to give staff time to prepare for each reservation.
Late and early arrivals and late departures must be prearranged with RLB&B and fees may apply.
RLB&B is a small family-owned business and not staffed 24/7, like a hotel. Staff may not be on the property and may not always make it to the phone. We want to ensure we can give each guest our full attention, so please leave a voicemail, text, or email with your questions and contact information and we promise to get back to you very quickly. If you do not hear back from us, we probably didn't get your message for some reason. Please resend the message.
RLB&B is located in Meyersdale, Pennsylvania, less than half a mile from the Great Allegheny Passage. Meyersdale is a Trail Town and is home to an active railway. RLB&B supplies noise canceling machines and ear plugs to help with the train noise, but Guests will hear trains during their stay in Meyersdale and at RLB&B.
RLB&B does not accommodate long term stays or overnight Guests not listed on the reservation.
RLB&B does NOT allow pets.
Some important Cancellation Policy details-
Any no call, no show, no correspondence reservations will be charged in full, on the day of the reservation check-in, with no exceptions.
ALL CANCELED RESERVATIONS will be charged a $10 processing fee (per room/per night).
All cancellations made 4 or more days prior to the check-in date, will be refunded the deposit, minus the processing fee. (For 1-2 rooms and/or for 1-2 nights.)
All cancellations made 3 or less days prior to the check-in date, the deposit will be kept in full. (For 1-2 rooms and/or for 1-2 nights.)
All canceled reservations for 3 or more rooms, and/or for 3 or more nights, canceled 14 days prior to the check-in date will be refunded the deposit minus the processing fee.
All canceled reservations for 3 or more rooms and/or for 3 or more nights, canceled 14 or less days prior to check-in, the deposit will be kept in full.
Full Cancellation and Terms & Conditions are presented during the booking process and the booking confirmation email.